At Janees, customer satisfaction is important to us.

Refund Eligibility

Refunds will be issued in cases where:

A product is returned as per the return policy
The item received is damaged or incorrect

Refund Processing

Once the returned item is received and inspected, the refund will be processed within 7 working days.

Refund Method

Refunds will be issued through the original payment method used during the purchase, unless otherwise agreed.